At Sabio Foods Private Limited we value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) describes the privacy practices concerning the information collected when you interact with our website, services, and products. By accessing or using our services, you consent to the practices described in this Policy.

 

1. Information We Collect

 

We collect both Personal Data and Non-Personal Information to provide, enhance, and improve our services.

 

 

“Personal Data” refers to information that identifies you personally, such as:

 

• Account Information: Name, email address, phone number, shipping address, and billing information.
• Payment Information: Processed securely via trusted payment gateways.
• Social Media Information: If you interact with us through social media, we may collect profile information as permitted by that social media platform’s terms of service.

 

 

“Non-Personal Information” includes data that does not directly identify you, such as:

 

• Usage Data: Information about how you interact with our website, such as IP address, browser type, and browsing behavior.
• Device Information: Device ID, network access, battery level, and other technical details.

 

We collect this information:

 

• Directly from You: Through account registration, order placement, or customer support interactions.
• Automatically: Via cookies, web beacons, and other technologies as you navigate our site.
• From Social Media and Third Parties: When you connect your social media profile to our site or interact with us on social media platforms.

 

1. How We Use Your Information

 

We use the information collected for the following purposes:

 

1. Order Fulfillment: To process and deliver your orders, and communicate order status.
2. Customer Support: To respond to inquiries and provide support.
3. Personalization: To tailor content and recommendations based on your preferences.
4. Marketing and Promotions: To send promotional materials and special offers, subject to your opt-in preferences.
5. Analytics and Improvement: To monitor usage patterns and enhance our website and services.
6. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

 

 

 

We may share limited Personal Data with Sabio Foods as part of our licensing agreement and with trusted partners for business operations, marketing, and advertising purposes.

 

 

We work with third-party providers (e.g., payment processors, shipping companies) to assist with business operations. These providers are given only the information needed to perform their functions and are contractually obligated to protect your data.

 

 

If you connect or interact with us via social media, certain information may be shared with those networks in accordance with their policies.

 

 

We may disclose Personal Data if required by law or if necessary to protect our company, users, or others’ rights and safety.

 

1. Data Security

 

We implement appropriate security measures, including encryption, firewalls, and secure server environments, to protect your data from unauthorized access or disclosure. However, no method of data transmission or storage is 100% secure.

 

1. Data Retention

 

We retain Personal Data as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we securely delete or anonymize it.

 

1. Cookies and Other Data Collection Tools

 

 

We use cookies to:

 

• Remember your preferences and personalize your experience.
• Improve our site’s performance and analyze user activity.

 

 

We may use third-party analytics and advertising services that use cookies to track user activity on our website. These third parties may collect data to display ads relevant to your interests.

 

 

You can adjust your browser settings to block or delete cookies, though this may affect your site experience.

 

 

1. Update Account Information: If your information changes, you can update it by signing into your account or contacting us at zenergy@sabiofoods.com.
2. Opt-Out of Marketing Communications: Unsubscribe from promotional emails via the unsubscribe link in each email or by contacting us.
3. Control Cookies: Adjust your browser settings to manage cookie preferences.
4. Manage Location Settings: Control location data preferences on your mobile device or browser.

 

 

Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children. If we discover that we have collected data from a child under 13, we will delete it.

 

1. Region-Specific Disclosures

 

We comply with local data protection laws and provide region-specific rights where applicable. Please contact us if you have questions about privacy rights specific to your location.

 

1. Third Parties We Don’t Own or Control

 

This Policy does not apply to third-party websites or services. If you choose to engage with third-party content or services, their privacy practices apply. We encourage you to review their privacy policies.

 

1. How to Contact Us

 

For questions about this Privacy Policy, please contact:

 

 

• Email: zenergy@sabiofoods.com
• Phone: +91 98785 98789

 

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we may notify you via email or other means if there are significant updates. Continued use of our services after changes are posted constitutes acceptance of the revised Policy.